Call us on 01258 442 577
Mon | 08:00 – 18:00 | |
Tue | 08:00 – 18:00 | |
Wed | 08:00 – 18:00 | |
Thu | 08:00 – 18:00 | |
Fri | 08:00 – 18:00 | |
Sat | By Appointment | |
Sun | By Appointment |
24 hour emergency call out 07812 807 625
At RID Electricals, we strive to be the best in everything we do. However, we understand that issues can sometimes arise. If you have a complaint, we want to hear from you. Your feedback helps us improve our services and ensure we meet your expectations.
How to Submit a Complaint
Contact Us We aim to resolve all complaints within 5 business day. If additional time is needed, we will keep you informed of our progress.
What to Include in Your Complaint:
What to Expect Next:
Our Commitment to You:
Your satisfaction is our top priority. We are committed to addressing your concerns promptly and effectively. Thank you for giving us the opportunity to improve our services.
If you have any questions or need immediate assistance, please do not hesitate to contact our customer service team.
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Company Number 14282343 VAT Number 422 1199 27
Insurance Provider Simply Business - Public Liability £5 million, Employers Liability £10 Million
Copyright © 2025 RID Electricals LTD - All Rights Reserved.
From 1 April 2022 until 31 March 2027, the zero rate applies to the installation of certain specified energy-saving materials in residential accommodation in Great Britain.
From 1st February 2024 the zero rate will be extended to electrical battery storage that is retrofitted to a qualifying ESM.